Dr. Ravi Chatterjee is a seasoned professional with more than 14 years of industry and academic work experience. Presently he is spearheading as Assistant Professor in Marketing with IMT Business School, Dubai. He is abreast with knowledge in the field of Marketing, Entrepreneurship, HRM and Career counselling. He is a passionate teacher and a great motivator. He holds a doctorate degree in Management and has done his MBA from Army Institute of Management Kolkata. Dr. Ravi is the Director of International Research Symposium in Service Management (IRSSM) and the Co-chair of IRSSM India Chapter. He also has won various prestigious international awards sponsored by Journal of Service Management and Emerald Literati Network. He has multiple research publications in top level journals like Australasian Marketing Journal, Journal of Strategic Marketing, Asia Pacific Journal of Marketing and Logistics, International Journal of Emerging Markets and others.